B

Brian MP

3 years ago

After 10 days, I can give my opinion with fundamen...

After 10 days, I can give my opinion with fundamentals. Then the stars have I grouped you in the following way:
1 location of the hotel
1 service (waiters, reception etc.)
1 the room
1 eat in my case breakfast / dinner
1 facilities

Then, for my experience at the hotel I only give you two stars that are the location and service and I explain why:

The location is unbeatable, simply spectacular. I leave some photos (the first ones) so that you can see them as it is worthwhile.

The service, very friendly both at reception and at breakfast and dinner time, the truth is that hotel staff leave their skin so that the experience is very good and that is what should be done recognize and thank.

The room in my case a disaster, that is, it does not seem like a room in a 4 star hotel. First they gave us the room number 58 and made noises that there was no way to sleep, then they changed us to 50 and we improved but when being next to the elevator, it made a lot of noise and we were not well in that sense. Apart from that, in the room there are details that are not checked such as rusty bathroom lights, water leaks in the shower, very old furniture etc ... I leave photos.

The breakfast is correct but there is always the same, that is to say, there is almost nothing. At dinner there is always meat in sauce, chips, some fish, not fresh from the Costa Brava if you do not know where. One night there was a perch, yes, a freshwater fish by the sea. Does anyone tell me? Of course, when you are buffet, the amounts are very good. Another detail is that if you want to have dinner at 9:00 pm you will run out of dessert and do not go back.
For these details, I do not give you the star of lunch.

The hotel's facilities are very much improved, the garden is very nice and very well maintained. The pool is also correct but the spa is a little let alone, the water of the very dirty Jacuzzi, so much so that we could not get in, the sauna did not work etc ... But that does not give me the star

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