Whilst on a short break in Matlock we suffered a p...

Whilst on a short break in Matlock we suffered a puncture due to a pot hole in Matlock. We had no spare so called Green Flag for help. We was given a 90 minute response time estimate by green flag, this became 2 hours, which became 3 hours and after just over 4 hour the local garage (Richford Motoring) finally arrived. With a total of 6 text message, 3 phone calls and a whole world of excuses as to why they were late. The recovery driver was nice and recovered me to a local tyre garage without any issue. Next time I renew breakdown cover it will be back with RAC. I have only called green flag once since I joined them, after they wasted a whole afternoon of my Holiday, never again!