Griselda Gonzalez

Review of Texas Children's Hosptial

I love the hospital and the staff but one thing th...

I love the hospital and the staff but one thing that does frustrate me is the pharmacy on the 3rd floor, we always refill our compound meds here and sometimes I'll call first thing in the morning and I'll pick it up in the afternoon since we live in Cleveland TX but everytime we get here I'm told the medicine is still not ready that its a compound and it takes about 2 hours and my answer is always EXACTLY thats why I called it in early this morning right now I'm currently waiting for my daughter's medicine, it was sent to refill since almost 1pm since we had to come to clinic today, we went to eat and went to take care of something in Kemah now it's 4:11pm and I'm told its not ready cause the pharmacist went to lunch and I should check again in like 30 more minutes and they tell me there is nothing they can do about it and I have to wait, I'm very upset with the pharmacy staff right now.