Arkansas Workforce services sent out notices to ou...

Arkansas Workforce services sent out notices to our business. One had a phone number that had a mail box that was full and no other phone number. The other had no phone number to contact. After looking up the phone number on the internet I called them at 4:12PM, the phone was answered by a message that stated "We are closed at this time, our hours are 8AM until 4:30 PM. I called the next day, today, at 8:45 AM. The phone was answered by a machine again telling me how important my call was and please stay on the line as all of their representatives were assisting other callers at this time. . That message went into an endless loop and continued until 9:20 at which time I gave up. The reason I called in the first place is because they sent me a notice dated 12/31/17 that required a response within 30 days to which I responded within 8 days via fax. On 1/25/18 the second notice was a notice of agency decision telling me they rejected by response because they say they sent a notice dated 12/17/17. I don't know what they are doing but they certainly are not doing their job and do not want to be contacted. Typical Government agency.