daniel lather

Review of Home American Mortgage Corpora...

I'm not a big one for posting negative reviews but...

I'm not a big one for posting negative reviews but this company truly earned it. Liz was horrible at communication and was rude in many of her responses(sometimes in ALL CAPS). We were only using them because of the closing cost incentive. Through her unprofessional emails and lack of communication we became nervous that she was too busy and couldn't keep up with all of the loans. I voiced my concern to the higher ups with Richmond and they didn't even bother with a response. Bottom line I used an outside lender which meant we had to pay our closing costs out of pocket but everything went considerably better. We got a lower rate and a more attractive loan package. The best part was no longer working with Liz! It's sad when your experience with an individual can cause you to gladly write a check for over $12,000 to use another lender. We ended up going through Movement Mortgage with Jordan Chomko. I HIGHLY recommend Jordan and the team at Movement Mortgage.