Set up a package that the previous occupiers were ...

Set up a package that the previous occupiers were using. Prior to that the landlords were using this package. I was charged $74 to reconfigure the meter box to fix this package. When I queried it, I was advised that the meter box was not compatible...? however it was compatible for the last 2 occupiers...? I have lived in 3 states in australia and I am appalled at the monopoly synergy have over areas of WA. They are disgusting and arrogant in their approach to customers. I advise anyone who ever has a choice - never, ever sign up with them. Ever. I cannot wait for the day that WA gives people choice of power.