Modern-looking and physically easily accessible ho...

Modern-looking and physically easily accessible hospital where people have clearly invested a lot of money in appearance. However, as a patient you have to do with that, because the staff, with a few exceptions, are measured to be friendly to unfriendly. Downstairs at the information desk, the department desks ...
At the entrance of dept East 13 we were almost knocked over by 3 ladies, wrapped in the famous white coats with badges and talking with each other, laughing. As if they were princesses for which the 'common people' must jump to the side. Clashing arms and a sharp remark from us as a result. The girls walked on without apology or looking back.
Not a disaster normally, were it not for them that they are nurses and can clearly expect that all other people present will be patients. So people who have something wrong, people with whom you should be more careful. In this case also the 'common people' from which they earn their salary. Arrogance perhaps? View patients as a difficult 'get in the way' people during break time?
Anyway, in the treatment room itself it helped exemplarily. Friendly lady.