Natty K

Review of T Brown Group

My partner has been waiting for these people to re...

My partner has been waiting for these people to repair the boiler for over a week. First man came and the intercom wasnt working so he went away instead of calling, second man came on a Thursday and said it needed a new part and would come back on the Monday, no word from them until he called to find out when the would bring the part. They came the following Thursday and brought the wrong part, then rescheduled for the following Tuesday. Then left a voice message at 12 midday to say they ordered the wrong part and can he reschedule for another day at his convenience. Last week was 2 degree this week 4-8 degree no heating. Avoid tgis company at all cost. Especially if you have children or your elderly.