I bought a phone whose package was most certainly ...

I bought a phone whose package was most certainly opened after returning the package at my own expense. He refuses to reimburse and asks me "to manage with the seller". I filed a complaint with the police station and I raised it dozens and dozens of times but they completely ignore my claim.

The seller communicates very little or not at all.
I find myself paying 695 for NOTHING!
A scandal, theft and scam in its purest form!
Complaint service business class without consistency and customer service completely to the west, repeating the same dialogs over and over. Real robots!