Laurie Johnston

Review of Mark Miller Toyota

GREAT EXPERIENCE! We decided to buy a RAV4 and sho...

GREAT EXPERIENCE! We decided to buy a RAV4 and shopped at multiple Toyota dealerships in the area. Our experience at Mark Miller was exceptional, start to finish. Steve Hermansen provided quick feedback to our online inquiries. He met us with a smile and much patience as we negotiated our deal, based on extensive research. Best of all, Mark Miller provided the best price and didn't add any "extra" fees onto the total price, which was so refreshingly different (always read the fine print). The sales manager was cordial; in fact, everyone we met at Mark Miller Toyota was wonderful. The financing department was very professional. They outlined the various options, but exerted absolutely no pressure to buy anything extra. We have owned our RAV4 for 6 months. Steve followed up several times to ensure our satisfaction, and recently sent a friendly reminder to schedule our 6-month service appointment (included with Toyota care). I highly recommend Mark Miller Toyota to anyone looking to purchase a new car. We have remarked several times how great our experience was here, and how vastly different from previous car purchases. Not only did we score a fabulous price, but outstanding service.