gretchjen smith

Review of Viceroy Snowmass

The bartender at the bar was awful. Terrible cust...

The bartender at the bar was awful. Terrible customer service, unfriendly and extremely unpleasant. Talking on her cell phone and responding to text messages in front of the guest at the bar-after being called out on this by the other bartender- she still did not stop. She is a poor representation of this hotel. Sadly we will not return despite living in the area nor will I recommend it to our friends... there are too many other good restaurants with better customer service. Il Poggio is a much better option for dining in Snowmass Village.