Cynthia C Pasadeos

Review of WellStar Health System

Was admitted to the ER (the bright spot in our sho...

Was admitted to the ER (the bright spot in our short stay there was the ER doctor and trauma nurse) after experiencing chest pains inflight from NY. The first unsettling experience we had was when I was rolled in for a chest CT to determine if the lungs had a clot. The tech commented about my getting a head scan... I said... er, no I am supposed to get a lung scan and he said no, the order said head scan. I said the ER doc had clearly stated lung scan so he left to go inquire... coming back laughing and saying "It's a good thing we checked!" Then after being sent to a room in Bldg 4, 4th floor, I was sent around 8 am for a nuclear stress test and ECHO. I (and two other ladies) had the first part of the scan then sat in the hallway waiting on the stress part because the tech said they had to wait for a cardiologist to appear. We were there almost 1.5 hrs! Finally I was taken in, did the stress part then did the second scan. Afterwards the tech said I was to return to my room and another tech said "she is supposed to have an ECHO" whereupon the first tech said "take her to her room". I'd not been in my room long before another aide came to take me to the ECHO. When I arrived there the nice ladies said "where have you been? we've been expecting you!". I arrived back at my room around noon. We had no feed back from anyone about my tests until noon THE NEXT DAY! ... and was then told I had had a "small heart attack"! It seems incompetent to us that it took so long for this. Then I was told I'd be discharged (it took until 8 pm!)... and in the meantime a young woman bounced in saying "Hi, I'm Heather from Nutrition and they've asked me to talk to you about a diabetic diet." and I replied "I am NOT diabetic." and she looked at her paper and repeated my name and room number and I said I didn't care what her paper said, I am not there because of diabetes... I was there because I had a heart attack. She backed out of the room apologizing. All in all this was not what I would call a positive experience.