N1BGR - Daryl

Review of Community health options

Account was set up on auto pay to my debit card, h...

Account was set up on auto pay to my debit card, however my card was never charged and my coverage was terminated due to non-payment. Although they claim they sent out a letter advising me of the termination, no such letter was received. I only found out I did not have health insurance after a NEUROLOGY OFFICE called on the day of my appointment to tell me that they were informed by community health options that my coverage had been canceled. Called CHO up, and was told what happened, however because I was now outside the 30 day grace period, I now had to wait to sign up until open enrollment in November. I will never do business with these people again!!!