Worst package delivery company I have ever experie...

Worst package delivery company I have ever experienced.
They never know where the packages actually are, why they are delayed or anything at all. Every time I ask them they tell me to ask the point of purchase.
The delivery guys also never know how to use the BringMe boxes.
I though PostNord in Denmark/Sweden was bad, but this is PostNL show is crazy. Excusing themselves with the heatwave is btw pretty silly.