this is a very slimy dealership. We had a Honda O...

this is a very slimy dealership. We had a Honda Odyssey Touring I brought in for a battery change. I kept waiting for my service to be done for 3 hours. No one said any thing to me. Finally I came to the front desk and ask where is my car. The front desk person said your car was done more than 1 hour ago but no one notified me. I picked up the key and found out that the car was parked like 150 yards away. I drove home. When I got home I found out that the car had a ding right on the hood right where the battery is. I called the dealership and the manager flatly denied responsibility.