Vanessa Faulkner

Review of Mercedes - Benz of Arlington

This was my first service call with Mercedes Benz....

This was my first service call with Mercedes Benz. And I must say that Mercedes Benz of Arlington has set the benchmark for customer service. From the initial contact, they exemplified a desire to take care of my needs. They not only completed the service but noted minor inconsistencies that needed to be addressed while in their care, as a courtesy. I can't say enough about my experience as well as Geoffrey Smith. Mr. Smith gave me a realistic deadline and made me abreast of all occurrences that impacted my service call. Furthermore, he had the car delivered so that I could avoid rush hour traffic. Based on this experience, I would highly recommend them.