Adam O'Donnell

Review of The Ritz Carlton, Naples

Amazingly friendly and helpful staff. Very patient...

Amazingly friendly and helpful staff. Very patient with me while I attempted to attend an event that had been cancelled; apologized at length for another businesses lack of organization and follow through. After going well beyond their duty, staff redirected me to onsite options and offered some compensation for the other companies error. It was pretty amazing. :)