Went to a wedding Sat night - the food and service...

Went to a wedding Sat night - the food and service is definitely not 5 star - I eat better at an RSL. The poor quality food buffet ran out of ALL food and had to wait 15 mins for them to bring out more - the bread came out last after we finished our meals, my husband waited 10 mins to get a fork and then had to remind them again. The beautiful ice sculpture ordered by the bride and instructed to be plugged in upon its arrival was forgotten about so it melted away. The coffee and espresso's were served in tall mugs I could swim in - and where's the saucer and teaspoon to stir your sugar? The MC made a toast to the bride and groom but the staff forget to fill the glasses with champagne - not to mention they were still setting up the cutlery and glasses at the main table when the guests were arriving - I felt so sorry for the bridge and groom who would of spent a fortune that night and not got the 5 star experience they were so looking forward to receive. The bride and groom found their room had not been cleaned, dirty cereal bowls, mugs, jugs scattered around the room, the bathroom not cleaned with used towels still in there and I could go on about all the disappointments of the day and night however the list is too long.