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lora qq

3 years ago

I bought piece of fish which happened to be smelly...

I bought piece of fish which happened to be smelly. When I tried to return it, customer service representative told me that they can not accept any return without receipt even though the package had barcode with date, time and all necessary information. I asked for manager and he told me the same story. I had to rise my voice in front of other customers and only after that they asked if I have my credit card, easily found the transaction in their system, printed copy of receipt and processed return.

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