Guy helping me was RUDE, they looked at my car and...

Guy helping me was RUDE, they looked at my car and left all but 4 of the snaps that holds the plastic shield over the engine off! I had to get another shop to replace the snaps! Replaced my headlamp kits and didn't replace the lamps! Wanted to charge me another $600 on top of the $3,000 to replace the lamps! Shoddy work! Unacceptable!