For satisfying hotel facilities except the service...

For satisfying hotel facilities except the services of the hotel management in connection with the missing items but it was slow to respond to me up to 3 phone calls and every time the telephone was asked for the phone number and it will be called immediately but never in the hub. The third time with a staff named Sari was confirmed and the item was not delivered. My item in the form of a health shampoo is of no value, but I need to use it uninterrupted.