Bought a deck from these guys and when I placed my...

Bought a deck from these guys and when I placed my order the owner was very friendly and chatty, however when I called back after the deck was done to inform him that the deck was sagging in the middle and needed an extra support he scoffed at me over the phone and hung up.

I couldn't believe it, but then I remembered what the labourer had told me when I chatted with him while he was building the deck. He actually warned me about his own boss and said "these guys only care about the money. Once they've got your money they don't want anything to do with you". At first I thought he was just a disgruntled employee and didn't put too much stock into it, but now I know he wasn't exaggerating.

I would never give these guys another penny and I strongly advise everyone to stay away.