J

Jessica Sears

4 years ago

I have mixed feeling abut writing a review here. I...

I have mixed feeling abut writing a review here. I never want to dissuade someone from seeing a doctor, but I just had a very bad experience here.

First, I had been to this clinic several years pryer but when I called for an appointment they set it up as a new patient. Which I can understand because things may have changed. However, that appointment was two months in the future. This was just preventative, so that was ok. However, if you need to get in right away it's not going to happen.

When my appointment came around I went in and filled out all the new info including my new pharmacy (last insurance used a mail order one) and even marked on the sign in sheet that I had new info. This was never actually updated in the system and I later found out that my prescription was sent to the wrong pharmacy and never processed. That's been fun.

The actual exam did not go well. But that I will not go into.

I was told to make an appointment for three months by the doctor, but when I went to reception to do so they told me to call back next month to make the appointment because they were so full. To be honest this kind of dumbfounded me...if you're full don't you want me to schedule now?

After the exam I called back because I had some concerns and discomfort. The receptionist was pretty condescending but said she would inform the doctor. I never heard back from them and I ended up consulting a doctor on demand app because I was so concerned and needed some kind of reassurance.

I will not be going back. This kind of appointment is already nerve racking enough to make and go to. It should not be made harder.

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