Had my appointment cancelled without being notifie...

Had my appointment cancelled without being notified, incompetent receptionist proceeded to tell me I had called her to change my skin check to the next week on Tuesday. For one, I wasn t there for a skin check, two, I work Tuesday s, and three, why on earth would I turn up to an appointment on my 1 day off, with a young toddler in tow if I had apparently changed the day and time?! No one wanted to take responsibility for their actions!! Absolute joke, don t recommend!!