Doug Ponder Review of RVA Restoration
During the first of the many rain storms that pelt...
During the first of the many rain storms that pelted central VA in the summer of 2018, I had a roof leak that saturated my insulation and created a water spot on the ceiling.
I called RVA Restoration, who came out the next morning with a free assessor to estimate the damage and determine whether or not I needed mold and mildew remediation (I didn't). The repair work was completed less than 2 days later, and when the initial work didn't solve the problem, they sent their tech back out to repair the roof with a different method free of charge.
Fast forward to the middle of July, when I received a second leak of exactly the same nature *in a different location.* (Turns out my roofer royally screwed up.) I called RVA Restoration again, and my case manager (Ryan) worked with me in the middle of the most rainy week we've had all season to find a 2 hour window of time to repair the leak. Their tech explained exactly what was wrong, and he told me of an easy preventative measure to try in the future.
We haven't had any problems with either leak since then. I'd recommend these guys to anyone!
Comments: