The staff at Cascade Sound is friendly, patient, a...

The staff at Cascade Sound is friendly, patient, and very helpful. I had a serious problem with a new power mixer that was not providing volume to a low impedance microphone. No one online was able to pinpoint my problem, but Lance went out of his way to test similar equipment in the showroom to trouble shoot my issue. This process took quite some time, but he did not give up. When all else failed, Lance deduced the problem was the way the combo jack was wired. He suggested a simple adapter that took care of the problem. Most people would have given up after so much time, but Lance stayed with it until the problem was resolved. I'm truly impressed. Praise the Lord!