J

Jazmine Hyde

4 years ago

I do not recommend this hotel. Prior to arriving, ...

I do not recommend this hotel. Prior to arriving, I contacted the hotel 3 times to confirm that due to covid-19 all staff and guests were required to wear masks. Upon arrival, this was not the case. My husband and I who booked 3 days and 2 nights stayed less than 24 hours and let me say it was one night too long. The restaurant was nothing to write home about, the pool was absolutely disgusting and the staff, just as rude and disgusting.

When I brought this to the attention General Manager, Nick, I was met with attitude and confrontation. I merely tried to explain why my family was leaving and he became rude and nasty with me and honestly felt like he was heckling me.

I do not recommend staying at this establishment. Pay the extra money for a nicer place.

Comments:

No comments