First night, no hot water; froze in the shower. We...

First night, no hot water; froze in the shower. We complained and were given a small credit. Second night, we had luke warm water. Finally resolved on night 3 of 4 and had actual hot water.

Didn't once, in 4 nights, get housekeeping. Every night, we ended up having to track down fresh towels and / or toilet paper ourselves via a cart in the hallway or even going down to the front desk. Bed was not made once, and we had to repeatedly put our own trash out in the hall.

It was Mardi Gras, so I had lower-than-usual expectations. They went well below my minimum.

I'm giving 2 stars instead on 1 because, despite the horrible service, we did have a kick-ass view of Canal and the parades for times we didn't want to join the crowd.

The room was pretty nice, so if you don't care about hot shower or housekeeping, you might like the place.