Melissa Cox

Review of Crested Butte Mountain Resort

I won t stay here again. We had no hot water for o...

I won t stay here again. We had no hot water for our showers each morning, our shower wouldn t drain, the toilet stopped up, and each time we flushed the toilet we had to jiggle the handle to make it stop running. The thermostat in the room never worked. When we came it it was set on 66. We turned it up and it never came on. At one point we had it set on 77 but the air never blew out of the vents. Also had a problem with our lift tickets and snowboard lessons. Booked these before we came and got the runaround about it once we got here. Addressed all issues with the front desk and the only help they could offer was to unclog the toilet (which they said was likely due to college kids putting soap in it the week before we got here) and cleaning out the shower drain. Called the reservations office and all they said was this trip was no refundable. Offered no apology for an awful experience. Not the dream vacation we imagined.