Horrible experience with this company. We schedule...

Horrible experience with this company. We scheduled an appointment for 9 - 11 and no one showed up or called. Then, we called at 12 and were told the appointment was rescheduled for 12:30, unbeknownst to us. Since this time conflicted with a medical appointment I had to leave work and rush home. Guess what? No one came or called! We called again! Then we were told 1 - 2! Again, no one showed or called. I waited until 2:45 and called again. This time I was told the Tech would call me in 30 minutes. When I asked why he would be calling I was told "I don't know, that's what the guy told me. " I waited until 4pm and then just called another company. We never heard from them and they had my number and my wife's. Finally, the tech shows up at my house (again, no call or contact) at 5:30? No thanks, you guys are terrible. Horrible service, no communication, unprofessional, and they strung us along all day! Never again. Don't even waste your time on an estimate. Ifi could give 0 stars, I would. Angie's list has 8 reviews with an average of 1.5 stars currently. Do not give money to these people.

Regarding the response from the owner:
We WERE scheduled. We called on Thursday and were scheduled for Friday from 9am - 11am. It's ridiculous that you would lie in response to my review which is 100% true. This was my first experience with your company and it will surely be my last. What kind of company argues with their customers when they tell them they had a horrible experience? If you were told the story you stated in your response, you were lied to. Why would I make that up?