I have been a loyal customer of Masseys and Maryla...

I have been a loyal customer of Masseys and Maryland Square for many years. Today Masseys showed me that they are truly NOT ON THE CUSTOMERS side. I bought 2 pairs of 98.00 dollar shoes called the Jake by Mark Hommerson. Masseys already knows their products, and know if they have a history of problems. This shoe has changed companies and has complaints. #1 . They are so slippery, that either you have to return them or alter them to keep them. I had to score them on the bottom for fear that I would slip and fall and break my neck! Problem solved right? NO approximately after 4 or less uses, the first pair comes a loose on the bottom. I only wore them to church or for 2 hours at most. The 2nd pair i bought because I wanted a narrower size. I bought because I like them so much. After barely wearing these, i saw the snake skin flaking off. The shoes are in almost pristine condition on the top...shiny and new looking, and they start falling apart.
When I try to ask for my money back, they refused quoting their 120 day policy. Heck, its their fault, policy or not. I know you do this to protect yourself, but Nordstrom or any other reputable company would have easily taken these shoes off my hands. This is good customer relations.

Masseys could at least offer to repair them...........but they didnt, and this is why I am here.
EITHER FIX YOUR POLICY TO BE MORE ACCOMODATING TO THE CONSUMER OR GET OUTO F BUSINESS--IF YOU KEEP DOING BAD BUSINESS,EVERYONE WILL HEAR ABOUT IT. I AM DONE WITH MASSEYS---I AM PAYING MY BILL AND CUTTING OFF ALL CONTACT WITH THEM--THEY ARE BAD FOR THE PSYCHE, AND BAD FOR THE SOUL, I MEAN LIFE IS HARD ENOUGH, WHO NEEDS TO DO BAD BUSINESS WITH A COMPANY THAT DOESNT CARE?