Han Pan

Review of The Meritage Resort and Spa, N...

The Meritage was lovely and employees were for the...

The Meritage was lovely and employees were for the most part very accommodating and helpful. Our first room had a bed that was broken, however. After informing the front desk and asking for a phone call, no one called us all day. When we returned and checked with the front desk, we were told it was fixed. It was not. We then had to repack our bags and ask again to be moved to a different room, which took kind of a while. But everyone was very polite about the process.

Some guests smoke on their balconies, which gets into the room. Frownpound. But the property itself is lovely and the adults only pool is much appreciated. The spa experience was very enjoyable and the steam room was wonderful afterwards. We all loved our various treatments.