I ordered a large quantity of felt (145yds) for a ...

I ordered a large quantity of felt (145yds) for a theater project in NYC. Although there was a bit of a lead time as the felt came from South America, the salesman I worked with, Toby, was very transparent and helpful throughout the entire process. He was overly cautious as to be sure all manufacturing and delivery ran smoothly. I would definitely use Sutherland again.