You will be sorry. This same company makes Nordict...

You will be sorry. This same company makes Nordictrack, HealthRider and ProForm and so you will always be funneled to the same terrible sales and customer service. Can't summarize everything, would take too long but in short: ordered HealthRider, they charged credit card, it never came. We called to ask they said "Surprised anybody sold you that, we don't have any." They tried to substitute a Nordictrack but we said two of ours broke and they had terrible customer service (technician came twice, wrong parts twice $$$$) and we wanted a different company/machine. (We didn't know it was the same company.) So then they subbed it out for a ProForm. ProForm came, company assembled it wrong, I've been on hold ever since with someone who couldn't find order, can't send me the warranty I purchased, etc. 4th call today: this call holding off and on for one hour, 22 minutes, 43 seconds. On the other phone I reached someone from corporate and they are helping.