Review of Kerry Toyota, KIA & Subaru

4 years ago

DONT BE ME!!!

DONT BE ME!!!
I purchased a used Suzuki SX4 from Kerry on December 6th. I did sign an As Is Declaration based on the information given me by the Used Car Manager and my Salesman. During the test drive everything seamed fine and I did not hear a problem.
Upon arriving home after purchase just minutes from Kerry Toyota my girlfriend noticed a loud rattle. This was occurring because I was learning the car and pressing buttons.
Well, it turns out that with the A/C on and the cooling fans running while in gear at idle there is a very noticeable rattle. I reached out to Kerry, they looked at it and THE USED CAR MANAGER told me it was a timing belt tensioner and also told me that they were good people( I know what I heard from them) and would take care of it. Today December 27th they worked on it but replaced the serpentine belt tensioner. THE SAME RATTLE IS STILL THERE AND THEY DESTOYED SOMETHING ALONG THE BELT PATH BECAUSE NOW THERE IS A LOUD NOTICEABLE SQUEAK THAT WAS NOT THERE TO BEGIN WITH. NOW THAT THEY HAVE MADE THE PROBLEM WORSE THEY WANT ME TO START A WARRANTEE CLAIM WHICH , IF IT WORKS ONLY COST $100 FOR THE DEDUCTIBLE, IF IT DOESENT, I AM SPENDING MANY HUNDREDS OR POSSIBLY THOUSANDS ON A CAR I WAS TOLD HAD BEEN GONE OVER AND PASSED BY THEM. WHY SHOULD I PUT ANOTHER PENNY IN THIS UNETHICAL BUSINESSES POCKET.
I FEEL ITS IMPORTANT TO NOTE THE SALES MANAGER POINTED THIS CAR OUT AND TALKED ABOUT HOW MECHANICALLY SOUND IT WAS. THE REASON I BOUGHT THIS CAR WAS THE CONFIDENCE I FELT IN WHAT THE MANAGER WAS SAYING, I AM A FOOL.
I WILL TAKE THE CAR ELSEWHERE, THERE HAS TO BE BETTER PEOPLE ( EHICAL PEOPLE ) OUT THERE TO TRUST AND WORK WITH.
DON'T BE ME !!!