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Pros: location only redeeming factor, and free shu...

Pros: location only redeeming factor, and free shuttle to universal.
Pool was big and nice.

Can't complain too much because I won a free stay at this hotel on a radio show, however, next time I would just pay to stay somewhere else. Upon check-in, old opened snacks in room from last guests, dated, old rooms with peeling wall paper and stains. I was fine with it until coming home at 1am to find a note on the door saying our room had flooded. Walk in to find master bedroom two inches under water and my entire suitcase soaking wet. But don't worry they put my wet clothes in the shower and wet suitcase on the bed...luckily, we were moved to a new room in the middle of the night (with no help) and the new room was a little nicer (but had no shampoo or wash clothes..). Had no fresh clothes for a whole next day at the park, but hey I got 10 dollars worth of quarters to spend two hours of my vacation doing all my laundry (had to spend 10 bucks on laundry detergent). I appreciate the fact that we were able to move rooms, however the lack of any sympathy or attempted compensation for their disaster really angered me. All in all, I will never stay at this hotel again, even if they paid me.

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