Sarah Begley

Review of Butler County Child Support En...

Turned my paperwork in for a review in my child su...

Turned my paperwork in for a review in my child support case. Received a call about a week prior to my review hearing date and stated they didn t have my paperwork and if I planned on turning it (very rude like). Made her aware that I did in fact turn it in and had a receipt to prove it. She magically found my paperwork and stated it wasn t attached to the case and said that is all. Call the Monday following my review and the lady was in fact rude again. Stating it wasn t a hearing and the lady reviewing my case was behind and when I asked why it stated it was a review hearing (have the paper in front of me) she stated that I was wrong and that she was still reviewing from the day prior and just behind and I needed to give her time, in a very condescending tone. She called me back 10 minutes later to tell me in fact that she was wrong and that my ex asked for an extension and needed 15 days extra to file his paperwork. So she was wrong and super rude me. Tells me that they are not looking into your case when you call.

Super rude people the whole lot and they refuse to give you any information that will help. They treat me so nasty every time if you can avoid going through them do. Dealing with the juvenile courts would be better. I wish I would have know that was an option prior to going through this support department. The people always act like they are better than you when they are constantly messing up and giving wrong info. Just take a few minutes and look over the case fully and show some customer service.