Donna Herzig

Review of Westfield’s Marriott Conferenc...

A week ahead, I made a reservation on Open Table f...

A week ahead, I made a reservation on Open Table for 1:45PM, party of 4, for Thanksgiving Day 2018. The reservation was made through Open Table as I was unable to find ANY information about the Thanksgiving brunch on the Westfield Marriott website. After making the reservation through Open Table, I called the local telephone number for the hotel, requesting information about the brunch -- menu and cost per person. The cost was $85 per person, which was pricey, but not out of line with food and service we received. At the time I called, I was first told that the menu had not been released. I felt that this was odd as it was only 1 week prior to Thanksgiving. While I was talking to the employee, one of her co-workers interrupted and said they has just released the menu. The employee asked me to hold a moment while she retrieved a copy of the menu. This employee read the menu to me, and then agreed to email me a copy as well.

I do not know what the Brunch hours were for Thanksgiving, but our reservation must have been on the late side. In general, the food was very good. The problem was the lack of dessert choices by time we were finished with our meals. As I looked at the meager offerings, I did hear a female guest ask a staff member if the desserts were going to be replenished. The staff member replied that she would check. Within a few minutes, fresh trays of desserts were brought out, however, the Apple Pie did not get replenished, and we never saw any evidence that there had ever been Fruit Cobbler or "Cheesecakes" (as advertized) other than Pumpkin Cheesecake. It was a disappointing end to a otherwise lovely meal.

I would also like to comment on the service. Other than desserts, the other buffet items appeared to be replenished constantly. The two servers who were assigned to our table -- Maria and Gloria -- were outstanding and extremely attentive.