Judeth Wilson

Review of Raffles and Fairmont Makati

A piece of pure heaven! That was our experience of...

A piece of pure heaven! That was our experience of the Raffles hotel in Makati. I travel a lot and Honestly, it is the best hotel I have ever stayed at!

My training organisation teaches cutting edge customer service but the team there took hospitality to a level I didn t even know was possible. The suites were incredible (they only have suites no standard rooms) and they had thought of every conceivable thing.

They tailored their recommendation sheet for us incorporating child Friendly activities and they gave us a full supply of baby bathroom products as My daughter is two (as well as all the usual gorgeous bathroom goodies for adults.)

My children were asked their names at check in and from then on, EVERY staff member (be it in a restaurant or at one of the pools or in the foyer etc) called them each by name. They received colouring in books printed with their names in them. On our last day, they set out cupcakes in our room with a tray of icing and decorations for them to design their own cupcakes. The list goes on and I don t want to ruin all the surprises because I would
Love you to go and experience it yourself.

It did help that I m an Accor platinum member so we received high tea in the Writers Bar every afternoon and limitless cocktails between 6-8pm each evening and complimentary breakfast with free flowing Moet on the 9th floor. So you can see why it was an experience worth gushing about.

Now before you go thinking I spent thousands and thousands of dollars on the suite each night (which I would happily now do!) I will tell you I have paid more per night at the NOVOTEL in Newcastle than I did per night at Raffles!