Brett Drevlow

Review of Home American Mortgage Corpora...

The loan officer we worked with was incredibly con...

The loan officer we worked with was incredibly condescending. They told us what we were approved for and then we asked what the monthly payments would look like and she said "we'll worry about that after you get under contract." We said we would like to know what the monthly payments are like before we sign and she said "I don't have time to answer that right now." She literally laughed when we asked for more specifics and said we can afford it, just get through the contract and call her back after that.

We asked if there was a better time to talk and she said it's really tough to get in touch with her. She might be able to respond same-day via text. Literally all the red flags in a lender. We decided not to go with Richmond American specifically because of this lender and seriously considered not buying a house at all because of how awful the experience was. Doesn't even deserve one star.