Samantha C

Review of Crown Plaza Melbourne Ocean Re...

Rubbish. All amenities and restaurants under const...

Rubbish. All amenities and restaurants under construction at the time and no one mentioned this when we phoned to make an enquiry, main restaurant of the hotel not even open. Room had been recently refurbished but bathroom had an unbearable smell of mould even though newly tiled. Ordered room service for dinner for our young children and it took 2.5 hours to arrive after many phone calls to reception.