Mary McCormick

Review of Sarat Ford Dealership

I spent a few weeks shopping around for a new vehi...

I spent a few weeks shopping around for a new vehicle. Originally I visited Sarat to test drive a 2016 Ford Fusion. On my initial visit I met both Jeff Sarat and my sales guy, Nate Kilelee. They were both very friendly and professional and did not pressure me when I let them know I was still looking around to explore all options, as this was the first time I was shopping for a car that wasn't just a purchase of necessity.

Nate asked me to let him know how my search went. I visited multiple dealers, and had some poor experiences that got me thinking back to how impactful my initial meeting with Nate and Jeff had been.

Lo and behold I went back to Sarat about half a week later to test drive more cars. Nate not only hooked me up with the most AMAZING 2018 Focus I have ever been in, but covered me with their plates so I could drive it until they got my plates in (there was a complication due to the car being used in some demos prior). To top it off their service dept has been in touch with me since to bring the car back in a few weeks so a paint issue on the back bumper can be taken care of, providing me with a loaner when it happens, and making sure I get a back-up key fob.

The experience with these guys is unreal, and after scoping other dealers in the area I feel very confident with this start to what I expect will be a long-term partnership with Sarat. Really cannot say enough, but THANK YOU Nate and Sarat for my awesome new ride!!! Highly recommend!!