If we could we would give this hotel at 10 we were...

If we could we would give this hotel at 10 we were met at the street by their personnel they treated us like family and long-lost first cousin and we weren't even staying at their hotel so we got to our hotel compared the difference initially was overwhelmed at how bad the way we were treated at II hooked at the Hilton Garden Inn we cancel our reservations went back to the Knickerbocker please do yourself a favor if you're visiting New York stay at the Knickerbocker Bob and Sue