We paid A LOT of money for our two nights stay. We...

We paid A LOT of money for our two nights stay. We encountered a bunch of problems all very poorly dealt with by the staff. Check in took forever. Car service was more than one hour late. We waited for concierge to help us with our luggage for more than 40 minutes. We suspect we had bed bugs in our room and was not compensated at all for this. Duty manager Peter promised to have our room checked by pest control and then report back to me regarding their answer and compensation. I have not heard back at all. I am most disappointed at this hotel and the prices in contrast to the service is outrageous. Nerver again a Hilton hotel! On the plus side the room was clean and the hotel had an excellent location.