Ordered item through them on Kogan.com I told them...

Ordered item through them on Kogan.com I told them I called courier company and they said item had gone missing as they don t know where it is all they do MB is give you every excuse under the sun I told them to cancel and refund my money and if it s not back soon I m going to department of fair trading then suing them for fraud loss of income and stree never deal with this company