Bought a voucher through Groupon for our wedding a...

Bought a voucher through Groupon for our wedding anniversary for a spa day with afternoon tea and two 55 minute massages. Every time we called the spa to book either no one picked up or we were told no one was there. By the time we got through to someone two days later we were told all slots were fully booked and one of us would have to do a 2x 30 min treatment (so half the treatment at 2pm and the other half at 6pm). When we first called we were told there were plenty of spaces available but no one to take our booking. Complete shambles of a booking system and not brilliant customer service either. Spoiled our anniversary plans. Wouldn t recommend.