4 years ago

My daughter's pediatrician recommended this office...

My daughter's pediatrician recommended this office to us for her migraines and we have been coming here for over a year. They have the worst office staff I've ever experienced. They never answer phones and takes forever to get a call back if a message was left. The receptionist working the front desk is rude and extremely slow. After last visit, we will be finding another doctor to continue her care. We were stuck in traffic, I tried calling without getting an answer. When we got there we were 12 minutes late, but because the receptionist took her time checking out the family before us (over 5 minutes) we were past their 15 minute grace period and the provider refused to see us. We live 56 miles south of this office and I have to pull my kids out of school early for every appointment to get here on time, but as long as the doctors get to leave on time that's all that matters here! Save yourself the aggravation of dealing with the staff here. Find another provider!

Comments:

No comments