C

Chris Poindexter

4 years ago

The parking here is dreadful for a facility this s...

The parking here is dreadful for a facility this size. It's so bad there are actually cars parked out in the street.

We arrived on time for my wife's appointment, then they tried to tell us her procedure would be two and half hours late getting started. We threatened to reschedule and they finally whittled it down to an hour.

It's inexcusable that a professional organization treats their customers like their time has no value but they don't have any trouble getting that co-pay up front. It doesn't matter how nice or competent the staff are, for what you're paying you expect that. What matters is if they're competent, pleasant and ON TIME. Between their dismal on-time performance and the hideous parking, go somewhere else if you have any other option.

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