Brooke Amanda

Review of Momentum Wealth

WARNING TO TENANTS!!

WARNING TO TENANTS!!


If you sign up a lease with Momentum Wealth be aware in the fine print/additional paperwork that a $12 bank fee will be charged for Direct debit. They will charge a reinspection fee of $88, the tenancy act has been updated that real estates cannot charge admin fees or reinspection fees so this company does it through additional paperwork that we signed. You should absolutely refuse to sign this paperwork as it s not in the tenancy act.
Make sure you go over the property condition report with a fine tooth comb & make a note of absolutely everything that u have noticed that isn t on there within the 7 days of receiving it, as they will try to blame you for everything.
Our property manager would organise for trade people to come to the property without providing us with any notice, they are legally supposed to give us 72 hours, this did not occur on a number of occasions. knowing that we weren t home they would allow their contractors to jump the fence to gain access to the property & when I communicated via email to the property manager regarding this the response I would get was oh didn t think they would do it so soon , regardless we should have been notified. Absolutely our right for peace, quiet & enjoyment of the property was breached.
Upon vacating the property the property manager organised a prearranged bond inspection time as per my request but in fact went to the property before the arranged inspection & started the inspection without us being present, she pulled things apart, moved things & then tried to blame us for the damage!!! After the final inspection had been carried out it took the property manager almost 2 months to send through the bond paperwork & wouldn t reply to my emails, she only gave us 48 hours to respond, I did respond that afternoon saying I would be getting advice from a tenancy advocate but couldn t get an appointment til the following week, the property manager wasn t willing to wait. The property manager tried to bully us into giving up all our bond money & tried to charged us extra for damages to the property that were already on the PCR, that was stated on PCR as untested & the owners renovated their property ready to sell it then they try to charge us for it. We didn t agree with the amount, she had absolutely no hesitation in filing a form 12 to go to court & was unwilling to negotiate on any of the items. My advice is see a tenant advocate to get all your advice & rights, highly recommend Midlas in Midland -Taryn Benn is fantastic.
It has taken us 5 months to go through the court system, but we did respond in magistrate court & we won!!! Don t be afraid or bullied into anything with this company, communicate with this company only in writing & stand up for yourself. Better yet, my advice is, just stay away from any properties connected to Momentum Wealth!!!