r0dg3 Review of Chapman Auto Plex Scottsdale
Deceptive and will keep you out of the loop.
Deceptive and will keep you out of the loop.
Only giving 2 stars just because I got my Jeep Wrangler and they gave me what I wanted for my trade in. And the salesman was pretty laid back.
So my story is I had my own financing with my bank already. I wasn t looking to finance with any other bank. I told them over and over again I didn t want to because I already have an auto loan through my bank. Even the finance guy confirm that I am using my bank and no other one.
Come to find out when I received my mail for my payments it was through the dealership bank and not the bank I told them to finance under. I told the salesman, the manager and the Finance guy that I had my own finance and I don t want use any other bank.
But they still went behind my back, illegally ran my social security number and went through there bank, all without my knowledge or my authorization.
When I called to find out what had happen I kept getting the round and round, kept getting I ll call you back and nothing, until finally I got ahold of the manager and he just straight up said we went through there bank because are apr was lower. Even tho I already knew what I was getting with my bank.
They make profit through there own banks, Which is why they didn t want to go through mine.
So to anyone getting a vehicle here record all your Conversation, document your entire sale and make
sure they use the bank you said you are gonna use.
They lost me as a returning costumer .

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